HOME - A-Z-Visual which is the major part of Aysemart.com WA Tourism Finalist of 2008
 AtoZ Visual - Ayse Computer Assistance
                  Established 1998, our computer experience goes back to 1985.
Index Our Computer Services  

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We currently specialise in refurbished laptops.

Laptops Sales
Other Guys
Sales & Service

We offer the Albany Region of Western Australia computer assistance, but we mainly support Microsoft Windows XP through to Windows 10 related computer systems.
However we may still be able to help with your MAC problems.

If you have any un-working computers and you'd like your personal files recovered, we maybe able to do this in return for the faulty computer or it can be done for a fee.
We also can buy unwanted laptops computers with cash.

Often a complete recovery and fresh install is cheaper trying to repair a choked up computer's operating system.

If you have problems with a misc tablet or mobile phone, we can put you onto a specialist that handles them.

On callouts your computers may be taken away if the job appears as if it may take longer to complete, this will actually save time and additional costs and then we will delivered after successful repair or you can pickup.

 

Preferred contact is by email: info@atoz-visual.com
We will NOT answer our call while on a callout.

If calling us with a private number, be sure to leave a message as we can NOT call you back if you don't.
Please do NOT call us after hours, during public holidays or on weekends.
If calling our mobile, please call between 9am and 5pm week days.
Or email us about your problem.
Calls may be ignored if outside of these times.

Travel Expenses
Free travel costs to 10kms from the centre of the City of Albany, Western Australia, otherwise it's $1.50 per kilometre from there.
(1km means distance from 10kms of the centre of Albany, it includes my return).

OUR RATES
Our rates are $80 per hour and $50 for up to 30mins, which includes travel within 10kms of Albany's CBD.
In some cases, your computer maybe taken and sorted over night, it usually means it's going to take longer than an hour, if this happens, any work from this point on will be heavily discounted.
We will quote you the overall cost before continuing the job.

NO FIX, NO PAY...
This is offered if for any reason we can not solve your computer issue (rarely does this happen, but it can happen), we may recommend a service agent to solve it instead.
If this happens, No Fix No Pay applies to labour only, any part installed would have to be returned or paid for.

Direct Payment
Do NOT make any payment unless we actually asked you to in person.

New Computers (Laptops and Desktops)
We can help you source the best device for your needs and the better companies to deal with, where you will buy from them and they will handle your warranty.
From time to time we have some pre-owned laptops and desktops available for purchase, please ask us about them?

Ayse Computer Assistance
For a suitable free antivirus try AVG Free.
AVG Free Upgrade via this safe link "CLICK THIS".
Requires a large download and you may need to register prior to downloading.

You'll may need to uninstall the old AVG before.
Then do a fresh install with the new version, make sure you examine all ticked items, as often they try to install extras that you don't need.

DURING INSTALLS: We suggest un-ticking toolbars and Google stuff, when installing software online, also if your Internet Browser is slow, try turning off some plug-ins, via the tools or options menu, most are not required, however Java & Flash Player are required.

If you don't like AVG Free, perhaps give the latest Avast Antivirus a go "CLICK THIS" which might be free for the first 12 months (if still offered) after the free registration (or it was free last I checked).

Also with this new version of AVG, after some time it asks to update the entire program, be careful it doesn't trick you into installing the pay version, choose AVG FREE Basic.

For Spyware my suggestion is to run and update the latest "Spybot Search & Destroy" (be sure to go by full name as there are some fakes out there (or Click This Link), be sure to disable the Tea-Timer and any toolbars during installation as they are a pain if installed) and scan your computer at least monthly, or when you notice things getting slower or unusual things happening. Have it fix everything it finds (for further information click this PDF with some suggestions included).


We were finalist at the WA Tourism Awards of 2008 and finalist at the ACCI Small Business Awards in 2009. (Other Guys)